True Touchless Hospitality Experience

Improve the service delivery quality and the guest experience by enabling Instio’s touchless and paperless solutions.

request a Demo

Enable Touchless Check-In Experience for Your Guests

With heightened safety protocols and the need for social distancing, our touchless check-in experience helps guests to skip the front desk entirely.

Seamlessly check-in your guests without exchanging credit cards, IDs, or registration forms.

By integrating your PMS and digital door lock system, you can eliminate non-essential, face-to-face interaction between staff and guests at the reception.

Learn More About Touchless Check-In

Offer Personalised Guest engagement - From Anywhere

A fully customizable mobile solution for properties and brands of all types, Instio's Guest Mobile App solutions engage guests before, during, and after their stay.

Full access to amenities and services are provided right to your guests’ fingertips.

Using your hotel app, guests can view your amenities, dining options, photo galleries, social media, room services available, prices, and everything you wish to include. Your mobile app provides the most convenient way to inform your guests.

Learn More About Personalized Guest Engagement

Know your Customers Better with Comprehensive Customer Data

Integrate your data from multiple sources into a hotel CRM for a holistic view of your guests in one place.

Deep dive into your data and get a better understanding of our customer segments. Maintain comprehensive customer data in smart profiles that keep history, mark tags, record preferences, and take notes.

Automatically build various customer segments with as per their Recency, Frequency, and Monetary characteristics.

Learn More About Hotel CRM & Loyalty

Digital Menus for Your Restaurant & Spas

Offer a guest self-service app that includes your hotel services, restaurant and spa reservations, in-room dining ordering, tracking the status, special offers, and much more.

This will help you increase your hotel revenue and earn more from every booking. Provide a digital menu for your restaurants and allow touchless ordering.

Learn More About Digital Guest Self-Service App

Allow your Customers to Check-out with their Smartphone

After a wonderful stay, have your guests check-out using their smart phone.

Guests can review their e-Bill and pay using international debit / credit cards or other Digital payment methods to skip the front desk entirely.

Collect guest feedback immediately at the checkout and ask them to leave a review on Google or TripAdvisor.

Learn More About Touchless Checkout

One Stop Shop 

Digital tools to simplify all routine processes & improve quality for small & large properties

Cloud-based

No fancy hardware or large CAPEX investments - Instio is fully loaded on cloud

Configurable

Personalize our platform for your hotel, regardless of location or brand

Analytics-Driven

Instio platform tracks all of your data and guest behavior, so you can grow and improve.

Multilingual

The platform supports major languages, helping users across the globe to communicate in their language. Customize your communication with multiple languages.

Group Access

Hotel brands and groups can keep track of their entire portfolio in Instio, regardless of the boundaries

Integrations

We are always open to integrating with your preferred PMS, apps, tools, and more. We provide APIs for integration

  • We have seen an increase in customer engagement with the tool helping in Food and Beverage promotions and Maya Spa offerings to our in-house guests and there by improving our revenues. The strength of the team at Instio is they understand the operating units require-ment and able to come up with quick solutions. Would recommend Instio to any organization that is planning to scale and benchmark processes.

    Sarat Valsraj
    General Manager, The Zuri Kumarakom